1. Refund Eligibility
We offer refunds under the following circumstances:
- Service not delivered as described
- Technical issues preventing service access
- Duplicate charges
- Unauthorized transactions
2. Refund Process
To request a refund:
- Contact our support team within 30 days of purchase
- Provide your order number and reason for refund
- Allow 5-7 business days for review
- If approved, refund will be processed to original payment method
3. Non-Refundable Items
The following are not eligible for refunds:
- Services already delivered and used
- Subscription fees for used periods
- Custom or personalized services
- Services purchased more than 30 days ago
4. Processing Time
Refunds are typically processed within 7-10 business days after approval. The time it takes for the refund to appear in your account depends on your payment provider.
5. Contact Information
For refund requests or questions about our refund policy, please contact:
Email: [email protected]